Who We Are
We Prioritize Your Needs
At Goldwater Bank, our Personal Bankers and lending professionals are dedicated to delivering financial solutions while ensuring that every interaction with our bank is enjoyable. We prioritize our customers' needs, leveraging our collective knowledge to create a uniquely collaborative banking and lending experience.
Embracing the modern expectations of our customers, our online and mobile platforms offer an unparalleled level of flexibility. These platforms set the standard for today's banking expectations, allowing you to access accounts, check balances, review account activity, transfer funds, pay bills, and apply for credit—all conveniently from your wireless device. Our commitment to providing online services aligns with our community banking principles, ensuring that the expertise of our dedicated professionals is accessible to you whenever and wherever you need it. Connect with us today via call, email, or online chat to discover the Goldwater difference.
In 2015, Kent Wiechert acquired Goldwater Bank, N.A., located in Scottsdale, Arizona, in a stock purchase transaction. The two companies, Goldwater Bank and Weststar Mortgage, are aligned around their complimentary business lines, including Goldwater's national banking platform and retail mortgage origination channel and Weststar's private seller and mortgage loan servicing operations.
Mission & Core Values
Goldwater Bank, N.A. culture is defined by its employees and their collective focus on a common set of values as they pursue the same objectives every day.
Our Core Values
We act with integrity.
Goldwater Bank, N.A.'s cultural identity is defined by our collective integrity. We must always ensure that our actions are consistent with our determination to e the most enviable corporate and community citizen possible.
We innovate and execute.
Goldwater Bank, N.A. strives to meet the demands of perpetual change with innovation. As a core competency we skillfully leverage cutting edge technology.
We provide value.
Goldwater Bank, N.A. embraces the challenges and rewards that come from understanding that the true value of a service is determined solely by its perceiver, must be critiqued by its provider and imitated by its competition.
We pursue perfection.
Goldwater Bank, N.A. employees realize that the pursuit of perfection is its own reward. While the state of perfection may be unattainable this should never override our desire to consistently aim for it.
Our Mission
Be Customer Centric
Goldwater Bank, N.A. is passionate about serving the needs of its customers; they drive our business, and we adhere to a fundamental truth that their successes in dealing with our firm will define our own success as an organization. We apply our customer service philosophy consistently to all consumer interactions as well as all intra-company business; customer service expectations should be met for internal and external customers with the same zeal.
Propel Our Talent
In every opportunity presented to the company it must endeavor to achieve the appreciation, retention, and growth potential of every employee.
Pursue the Right Outcome
Goldwater Bank, N.A. employees are often faced with the opportunity to choose from more than one course of action where each one may impact the parties involved differently. At each of these opportunities we strive to do the right thing; where that course is not self-evident, we should take that action which produces the most equitable result for all parties involved unless otherwise unavoidable.
Provide Intentional Communication
Goldwater Bank, N.A. engages in effective communication which should intentionally provide the vital connection between people and their common purpose. Each opportunity that we have to express or listen to a perspective is to be met with an unparalleled dedication to always b e respectful, clear and valuable for all involved.
